News Flash

Health & Human Services Department

Posted on: October 23, 2017

Boil Water Order Remains in Effect for Village of Fredonia and Town of Pomfret

MAYVILLE, N.Y.: – The Chautauqua County Department of Health & Human Services is emphasizing that while the mandatory CONSERVE WATER order has been lifted, the BOIL WATER order for all customers of the Village of Fredonia Public Water System in the Village of Fredonia and Town of Pomfret remains in effect. This order cannot be lifted until a second complete round of water sampling is completed satisfactorily. This BOIL WATER order will continue through AT LEAST TUESDAY OCTOBER 24, 2017.


Bring tap water to a rolling boil, boil for one minute, and cool before using or use bottled water certified for sale by the New York State Department of Health. Boiled or bottled water should be used for drinking, making ice, washing dishes, brushing teeth and preparing food and infant formula until further notice.

Contaminated water can make you sick. Harmful microbes may be present in the water and can cause diarrhea, vomiting, abdominal cramps, nausea, headaches or other symptoms and may pose a special health risk for infants, some elderly, and people with severely compromised immune systems. These symptoms are not just caused by microbes in drinking water. If you experience any of these symptoms and they persist, you should seek medical advice.


On the morning of October 21, a major leak was found in the Castel Heights area after the water filter plant operator noted high water usage and decreasing water levels and capacity. Crews have successfully repaired the water main break(s).

Your cooperation is greatly appreciated as we work to ensure safe, adequate and reliable water service to all residents.

More information on boiling and conserving water can be found at


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